School of Advanced Communications Technologies

73713

OSS/BSS Systems & Platforms – Programme Details

Section 1 – Telecommunications – Setting the scene for OSS and BSS

Note: this is an optional section and is generally offered only when OSS/BSS is being delivered as a standalone course

  • Technologies and Capabilities
    • A Comparison within each category of Technology
  • Fixed Network Access Techniques
    • Analogue, ISDN and ADSL
  • The “Fixed” Core Network
    • Traditional Switching
    • Switching and Transport Technologies
    • Service Control Platforms
  • Mobile Radio Access Technologies
    • A Brief Comparison of different mobile technologies (including GSM/GPRS/EDGE, CDMA, UMTS, WiFi)
  • The “Mobile” Core Network
    • Switching and Transport
    • Mobility Databases
    • Service Control Platforms
  • Accessing the Internet – Mobile and Fixed
    • Access Technologies
  • The Converging Network

Section 2 – OSS & BSS – an Overview

  • The Basic Requirements
    • Operational Support
    • Business Support
  • The Role And Scope of OSS and BSS
  • Processes and Procedures
  • The TMF and eTOM
  • Current And Legacy OSS / BSS Systems
    • Requirements
    • The Supporting Networks
    • Topologies and Infrastructure
    • The Platform (Capacity, Scalability, Features, Cost, Compatibility Issues)
  • Technologies and Capabilities
  • The Architecture and Framework
  • Bringing it all Together – the Integrated Approach
  • NGOSS Explained

Section 3 – Focus on OSS

  • The Operational Environment
  • Systems and Technologies
  • OSS Supported Areas
    • Service Provisioning
    • Operations and Maintenance
  • Processes and Procedure Flows
  • OSS Application Requirements
  • Architecture and Framework
  • An Example Solution
  • Evaluating the OSS Solution
  • Next Generation OSS

Section 4 – Focus on BSS

  • The Business Environment
  • Business Systems
  • BSS Supported Areas
    • Customer Relationship Management
    • Supplier/Partner Relationship Management (including SLAs)
    • Billing Systems
    • Mediation
    • Revenue Assurance
  • Processes and Procedure Flows
  • BSS Application Requirements
  • Architecture and Framework
  • An Example Solution
  • Evaluating the BSS Solution
  • Integrating BSS and OSS

Section 5 – Products and Key Opportunities within OSS/BSS

  • Effective OSS / BSS Infrastructure
    • The Key Elements
    • Functions
    • Characteristics
  • Industry Review (Brief)
    • Industry Breakdown –
    • Major Industry Players
    • Equipment Manufacturers and Areas of Expertise
  • A Comparison of Different OSS and BSS Systems
  • Forecast of the value of the OSS/BSS Market
  • Hot Topics for the OSS/BSS Industry