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Leadership for Telecoms Innovation Programme
Day 1
Our Business and my Place in it!
- Introduction – Leadership & Management & why it Matters
- Understanding Your Business Environment
- What is Your Business?
- Your Competitive Environment and Competitive Advantage
- Aligning with Business Strategy and Setting Objectives
- What is my Place in the Business
My Team and I
- Emotion and Logic – Understanding their impact on Leadership
- Understanding Yourself as a Leader and Manager
- Priorities, Goals & Objectives
- You and Your Team
- Your Team From the Inside – Individual Preferences, Thinking and Learning Styles
- Your Team from the Outside – Competition, Cooperation or Collaboration
- Leading the Team – Options and Your Own Best Practice
- Managing Change
- Getting the Most from your Teams – Practical Tools
- Your Legacy
Day 2
Maximising My Contribution – Communication & Influencing
- Influencing Others and Effective Communication
- Relationships
- Communication Styles
- Presenting for Maximum Impact
Maximising My Contribution – Thinking, Innovation & Strategy
- Strategic Thinking
- Strategy Development Tools
- The Role of Innovation
- Focus and Priorities
- You as a Manager – Getting Things Done
Day 3
Maximising My Team’s Contribution
- Establishing the Right Working Environment
- Ethos and Working Practices
- Maximising Innovation
- Support Structures
- Improving Performance
- Establishing Roles, Responsibilities and Accountability
- KPIs
- Processes
Continuous Improvement as a Leader
- Understanding Your Strengths, Weaknesses and Preferences
- Mapping out Your Career
- Self-Review and Your Own Competency Development Plan